1. Introduction
At ApnaMaster.in, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our platform, including courses, quizzes, marketplace features, and related services.
By using ApnaMaster.in, you agree to the practices described in this policy.
2. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, and account details provided during registration.
- Login & Security Data: OTP verification codes, login credentials, and cookies for authentication.
- Transaction Data: Payment details (processed securely via third-party gateways), purchase history, and refunds.
- Usage Data: IP address, browser type, device information, and interactions with our platform.
- Content Data: Comments, quiz submissions, course progress, and marketplace activity.
3. How We Use Your Information
We use your data to:
- Provide access to courses, quizzes, and marketplace services.
- Verify your identity using OTP/email authentication.
- Process payments and manage refunds.
- Improve site performance, security, and user experience.
- Communicate updates, promotions, and support information.
- Comply with legal and regulatory requirements.
4. Cookies and Tracking
- We use cookies to remember login details, preferences, and improve site functionality.
- Session cookies expire when you close your browser; persistent cookies may last up to one year.
- Third-party analytics tools may track usage patterns to help us optimize services.
5. Data Sharing
We do not sell or rent your personal data. However, we may share information:
- With trusted third-party service providers (e.g., payment gateways, email delivery services).
- To comply with legal obligations or enforce our Terms and Conditions.
- For spam detection and fraud prevention.
6. Data Retention
- Comments and quiz submissions are retained indefinitely for academic and moderation purposes.
- Registered user data is stored as long as the account remains active.
- You may request deletion of your account and associated data, except where retention is required by law.
7. Your Rights
You have the right to:
- Access the personal data we hold about you.
- Request corrections to inaccurate information.
- Request deletion of your data (subject to legal obligations).
- Withdraw consent for marketing communications at any time.
8. Security
We implement industry-standard measures to protect your data, including:
- OTP verification for secure login.
- SSL encryption for transactions.
- Regular monitoring and updates to prevent unauthorized access.
9. Third-Party Content
Our platform may include embedded content (videos, articles, etc.) from external websites. These sites may collect data independently, and their privacy practices are not governed by ApnaMaster.in.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page, and continued use of the platform after changes indicates acceptance.
11. Contact Us
For questions or concerns about this Privacy Policy, please contact: contact@apnamaster.in